This article contains the following sections: Enabling customer satisfaction ratings; About the CSAT business rules; Using customer satisfaction rating ...

Your customers can provide feedback about their experience in Zendesk Support by rating their solved tickets. When you enable CSAT (customer satisfaction) ...

Zendesk Support provides some great defaults for the survey, but we get a lot of questions about how to further customize the customer satisfaction experience.

You can view details about your CSAT (customer satisfaction) surveys on the Satisfaction tab of the Zendesk Support dashboard included with all versions of ...

Understanding how the messaging CSAT survey works. When you enable customer satisfaction rating for web, mobile and social messaging, a system-generated trigger ...

Measuring visitor satisfaction with chat rating · Enabling and using CSAT · Customizing your customer satisfaction survey · Working with satisfaction reasons ...

This article includes some tips and tricks on how to change bad satisfaction ratings to good. To learn how to enable customer satisfaction ratings, see Using ...

Jun 12, 2023 · To request customer satisfaction in the apps like Instagramer or Vkontakter please follow the steps: 1) mark ticket in Zendesk as "Solved";.