Accessing satisfaction ratings. The first step to changing your bad customer satisfaction ratings is let your customers know how to make the change. There are ...

The survey is designed to maximize the response rate by being quick and simple while also gathering the essential data: a positive or negative rating. Customers ...

Customer satisfaction rating (CSAT) is a critical measure of the work your support team does. It's a good way to measure the general health and quality of ...

You can display satisfaction ratings in your help center. This lets you show quick statistics based on your last 100 satisfaction ratings.

One of Zendesk Support's most popular features is our built-in customer satisfaction survey. Customer satisfaction allows you to track how well your agents and ...

Welcome to Zendesk help. Find articles and discussions to help answer your Zendesk questions. RESOURCES. Getting started. Set yourself up for success with ...

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You can view details about your CSAT (customer satisfaction) surveys on the Satisfaction tab of the Zendesk Support dashboard included with all versions of ...

By default, the Request customer satisfaction rating (system automation) includes a block with both the good and bad response links. Switch this out for a ...