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Support · How does VTEX support work? · VTEX Community · Start here

Technical support ; VTEX App, VTEX apps extend the platform's features, helping store owners to create experiences in different areas of the store. This includes ...

Help Center, Documentation portal intended for merchants, support teams and business decision-makes who work with the platform's administrative dashboard, the ...

I have a concern and would like to ask a question; I would like to request a setup. In the Request subject field, fill in the information about the type of ...

It explains how support works globally, covering ticket management, regional schedules, satisfaction surveys, and services such as monitoring. It also includes ...

To contact them, you need to open a ticket to VTEX support. ... To open a ticket, access the Help Center homepage and click on the Support option in the top bar.

- Briefly describe the problem or question. Fill in the Request subject field concisely and objectively. This helps the specialist team quickly understand the ...