Nov 26, 2022 · We have variables and require some custom text for personalized orders. Never had issues like this in 4 years. Anyone else experiencing this?

Solved: Customer message me that she could not add items to the cart. I reached Etsy help. I have updated the app and phone software is up to date.

Solved: A customer just messaged that he can't put items in his cart. This is a repeat customer, so it is not a matter of him being confused. The.

Mar 3, 2023 · I asked a few friends to check out my store on the app and they ran into the same issue. Desktop works just fine, but mobile fails to add to ...

Jun 2, 2023 · I received a message from a customer asking if I had more than just one of an item I listed earlier today. I checked the listing and I saw ...

I heard this is a problem with the Etsy app. Customers should contact Etsy Support and report it. They can also try ordering via the website on a browser.

It says “something went wrong and we couldn't add that to your cart”. I've never had any sales because I can't figure out this problem and etsy support doesn't ...