Solved: Customer message me that she could not add items to the cart. I reached Etsy help. I have updated the app and phone software is up to date.

Solved: A customer just messaged that he can't put items in his cart. This is a repeat customer, so it is not a matter of him being confused. The.

Jun 30, 2022 · I was testing out my shop and it seems when I hit “add to cart”, I get an error telling me it is unable to add the item to my cart. It won't ...

Nov 26, 2022 · As a buyer, it has happened twice in one week. Shopping from two different shops. I couldn't add more than 9 items to my cart. The most previous ...

Mar 3, 2023 · I had a customer reach out because they could not add my products to their cart. I asked a few friends to check out my store on the app and ...

I added to cart and payment methods are available. Your shop is indexed. You cannot purchase your own items, so that is why you can't add to cart.

I heard this is a problem with the Etsy app. Customers should contact Etsy Support and report it. They can also try ordering via the website on a browser.

When customers try to add items from my shop to their cart, they get the error message: “something went wrong we couldn't add that to your cart”.