I heard this is a problem with the Etsy app. Customers should contact Etsy Support and report it. They can also try ordering via the website on a browser.

Solved: Customer message me that she could not add items to the cart. I reached Etsy help. I have updated the app and phone software is up to date.

Jun 30, 2022 · I was testing out my shop and it seems when I hit “add to cart”, I get an error telling me it is unable to add the item to my cart.

I added to cart and payment methods are available. Your shop is indexed. You cannot purchase your own items, so that is why you can't add to cart.

Solved: A customer just messaged that he can't put items in his cart. This is a repeat customer, so it is not a matter of him being confused. The.

Solved: hi! a buyer contacted me because he is unable to purchase an item from my shop. He is getting the message “something went wrong and we.

Jun 5, 2023 · So I'm at a loss why my repeat customer - who purchased other listings today can't purchase this one particular listing. Any ideas? Carol.

Mar 3, 2023 · I asked a few friends to check out my store on the app and they ran into the same issue. Desktop works just fine, but mobile fails to add to ...