When customers try to add items from my shop to their cart, they get the error message: “something went wrong we couldn't add that to your cart”.

Solved: hi! a buyer contacted me because he is unable to purchase an item from my shop. He is getting the message “something went wrong and we.

This message states “something went wrong and we couldn't add that to your cart” in a big red box at the top of my phone in the app. The only ...

I even try it from my own phone to add my own item to my cart and I see what they see. It says “something went wrong and we couldn't add that to your cart”.

Jun 30, 2022 · I was testing out my shop and it seems when I hit “add to cart”, I get an error telling me it is unable to add the item to my cart.

Solved: A customer just messaged that he can't put items in his cart. This is a repeat customer, so it is not a matter of him being confused. The.

Feb 12, 2021 · Everytime I try to purchase something, I get to this error :: Hmm. Something went wrong. Any way to fix this?

I heard this is a problem with the Etsy app. Customers should contact Etsy Support and report it. They can also try ordering via the website on a browser.